Frequently asked questions

Frequently asked questions

How much will my insurance cover for individual treatments like tooth straightening or TMJ?

All insurance benefits are determined and handled by the OrthoFi company. After receipt of your welcome email and filling out all insurance information, your insurance benefit can be determined.

What if I have two dental insurance policies, or change insurance while in treatment?

You will contact OrthoFi at their support number (877-766-5220) or email them at to update your insurance information.

Will there be a large down payment for aligner treatment?

Generally not, but there is a Pay-In-Full option for those who wish to take advantage of it. After the initial exam, the party responsible for the treatment costs will receive their cost estimate provided via email or in person by a web-based application and slider tool which allows an individual to choose how much and how often their payments will be made.

Can I transfer to Brian Smith Orthodontics for aligners or traditional braces?

Yes, if you are moving to a new city or state, and still require ongoing orthodontic treatment, a patient in braces or aligners can request transferred if their prior treatment has been concluded under your previous orthodontist’s care.

Can I transfer to Brian Smith Orthodontics for TMJ treatment if I already have a night guard?

Yes, if you are not under active care for your TMJ problem. You may be required to provide a letter of transfer with records from you previous doctor.

What if I move during active treatment?

Your orthodontic records will be provided to the orthodontist of your choice. Additional costs may apply by the new office you that will be transferring to.

Does Brian Smith Orthodontics also do traditional braces?

Yes, traditional braces are done at Brian Smith Orthodontics as needed for various malocclusion needs like jaw surgery and/or treating difficult bite, muscle, or joint problems.

Request your appointment now

Take the first step towards a happier, healthier you – request your Brian Smith Orthodontics appointment today. Our BSO team members will reach out to set a date and time that works best for you.

Prefer to call? You can reach us at 830-438-1110 during regular business hours.

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